Thank you for visiting All Classical Portland’s website. This page contains useful information about the station and answers to the questions we hear most from our listeners. If you can’t find the answer you seek on this page, let us know at firstname.lastname@example.org.
What happened to my favorite host? Is someone leaving?
All of our hosts are still on the air. See the new program schedule.
Will hosts be playing the same types of music from their old shifts in their new timeslots?
In a word, no. All of the music heard on All Classical Portland is programmed by our programming team comprised of our Music Director, John Pitman and our new Program Director, Suzanne Nance. Oversight is provided by our VP of Programming, John Burk. All Classical Portland has utilized a centralized programming model for over 10 years. Utilizing centralized programming means that our hosts are not at risk of repeating the same piece too close together. Centralized programming also allows All Classical Portland to program what we call “day-part appropriate” pieces – each time of day has its own unique sound. This is by design, and the new host schedule will not change the music, i.e., Christa will not be playing the same kinds of pieces from her old shift in her new shift. See “How do you decide what music to play?” in the Programming FAQ below for more on our programming system.
Why is a new host given a prime spot in late afternoon and why are longtime hosts being given less air time?
We lost one of our broadcast team over 5 years ago, Pat McElroy, who was never replaced. Our on-air team stepped up and took on extra hours to stitch together the 24x7x365 programming we provide. The addition of Suzanne Nance, who comes from WFMT in Chicago and held the afternoon drive-time slot there, is a testament to the high-quality work that our team has been doing for many, many years. Our team of broadcasters has been working longer shifts than most in the industry, producing their weekly programs, contributing to NW Previews and appearing at many community events. They’ve been working extremely hard to serve our audience, and adjustments to their schedules to give them more time to produce quality work is long overdue. With the addition of our newest host, who will also serve as All Classical Portland’s Program Director, our staff will have additional bandwidth to launch our second channel, produce more recordings of Oregon Symphony Concerts and other Portland performances for our airwaves, and be able to appear at more events in the community.
How were these changes decided on?
Since 2008, our team has been handicapped; when Pat McElroy passed away, his position was never filled, a decision made at that time because the existing team wanted to fill the gap without putting more financial pressure on the organization. Losing a member of our air staff also meant less availability for substitutions when staff took vacation or a sick day.
Our team is led by Jack Allen, CEO and John Burk, VP of Programming, 2 career broadcasters who have over 60 years of combined experience and have been planning the addition of a new host for several years, carefully weighing the timing and priority alongside other station initiatives – in 2013, we paid off our debt to Portland Public Schools for our FCC License, and in 2014 we completed a major capital campaign and relocated to a new facility. The next step in continuing to improve this service was to add an additional voice to our team. The new schedule was put together based on years of working with this team, knowing and understanding each host’s strengths and preferences and not least of all, the best sound for our audience.
Why weren’t the listeners notified in advance of these changes?
Suzanne Nance’s hire was announced in July, along with that announcement came general notice that the schedule would be changing in the Fall. On Friday Sept 11, the new schedule was sent to all subscribers of our eNotes mailing list and posted on our homepage.
Feeling out of the loop? Sign up for eNotes!
How do you decide what music to play?
Music Director John Pitman and Program Director John Burk lead the programming staff in selecting individual pieces for our playlist. The whole team gets to participate in the process of finding music to add to our ever-growing library.
Once a piece is in our library, we use a software program to assist with scheduling the music. The software, which replaces an old card catalogue system, helps us to avoid repeating a piece too often, creating variety in an hour, and making sure pieces are a good fit for the time of day. With over 45,000 individual pieces of music from over 800 years, this powerful tool is a necessity. No truly professional music station can function without this tool.
Can I donate my classical LPs, CDs or Tapes to the station?
Thank you for considering All Classical as a possible recipient of such a collection. Unfortunately we no longer have the resources to accept a donation of long-playing records or audio tapes, but we recommend a local business and station sponsor: Irvington Music. Based in Gaston, Oregon, Irvington Music buys record collections (including older formats such as 78 rpm records) from individuals. A representative typically visits the person’s home, peruses the collection and either select recordings of greatest value, or quotes a price and purchases the entire collection. Their website includes an FAQ page for more specific questions. Telephone Hours: 11 am – 6 pm, Tuesday-Friday, 503-985-7335. E-mail: email@example.com.
If you have CDs you are considering donating, please email John Pitman. CD donations are accepted on a case-by-case basis.
How do I find out what music you played?
You can find the name of any piece of music that we have recently played by checking out the Playlist page on our website.
How do I purchase a recording of music I heard on All Classical?
*Please note that the automatic search function might not always find the exact version of the piece you heard; you may have to do some of searching of your own. If you have trouble finding a piece to purchase, contact us and we’ll do our best to help you find what you’re looking for.
How can I find out what programs are scheduled to air and when?
Visit our Programs page to read all about our programs and when they air.
Do you have a program guide?
You can subscribe to our weekly email newsletter to get a preview of what will be featured during the upcoming week. Due to FCC regulations we cannot announce in advance the specific times for when a piece will be played.
How much of my donation actually pays for the programs I listen to?
According to our auditors, about 59% of our budget goes directly to programming. The infrastructure and support staff funded by the remaining portion of our budget is required to keep All Classical Portland on the air, providing the highest quality radio service and connected with our community.
Why isn’t my favorite show on the station anymore?
To best serve our listeners and mission we periodically update our programming to increase focus on local performers and performances. In terms of some nationally syndicated programs, we have found that these program providers look more and more to siphon listeners away from local stations to their own websites for archived programming on demand, and even go as far as soliciting gifts from our audience even though we pay carriage fees.
Does All Classical Portland air public service announcements?
We do not air public service announcements, however, we leverage community donations to create and maintain a free on-line events calendar, a significant part of our public service, which helps smaller organizations get the word out.
Can I send you my music to play on air?
Our Music Director reviews music to see if it will fit in with our sound. You can send your CD to us and we will give it a listen.
How do I get on Northwest Previews?
Contact Andrea Murray to see if your event or idea is a good fit for the program.
How do I get my event talked about on your station or listed on your online events calendar?
If you are a business that would like to hear us talk about you on air (who doesn’t like to hear their name on the radio?), contact Eric Behny, our Director of Corporate Sales for information on becoming an underwriter. If you would like an event listed on our online cultural events calendar, fill out a form on our Submit an Event page.
How is All Classical Portland funded?
Over 90% of our funding comes directly from the communities we serve: listeners, local businesses, and regional foundations.
How much of your funding comes from the government?
We receive an annual Community Service Grant from the Corporation for Public Broadcasting, which makes up less than 10% of our annual operating income. This small grant helps us create and distribute The Score with Edmund Stone.
We also receive small grants from the Oregon Cultural Trust and Oregon Arts Commission.
How can I support All Classical?
Tell all your friends and neighbors why you love the station! Our listeners are our community ambassadors and we need your help to grow our audience and bring in new donors.
We accept donations year-round to support the music you love. You can make a gift online.
You can also pop a check in the mail or drop one off at our reception desk. Find our address here. Another way you can support us is to give your time as a volunteer.
Is my donation to the station tax-deductible?
Yes! Contributions to All Classical Portland are tax-deductable to the full extent of the law. Our tax id # is 93-1042868.
How many fundraising drives do you have each year?
We have three on-air fundraisers per year for our operating expenses. We do our best to spread them out and have one in the spring, one in the summer, and one in the fall. The total number of days dedicated to raising funds on the air is around 30 per year.
How many contributers does the station have?
We have an average of 15,000 contributor households.
Why should I be a contributor to All Classical Portland?
Our contributors make the music possible! As an added bonus, anyone who contributes $35 or more a year is eligible to receive a number of discounts at local businesses and organizations. Many believe it to be the case, but we do not receive or share funds with any other non-commercial radio service. All donations to other stations stay there and all donations sent to us, stay here. Love the music? Support the service! Thank you.
What is the minimum amount I need to contribute?
We accept donations of any amount. We understand that many folks are on a fixed budget and can only spare a few dollars here and there – every gift makes a difference! In order to receive a donor card and take advantage of our Donor Discounts, we ask for a minimum donation of $35.
What is a sustaining contribution?
It is essentially the ongoing care and feeding of the music service you love and enjoy. You choose the amount you want to contribute each month on an on-going basis, so you never have to remember when to renew. These gifts are much more efficient (less paper and administrative costs) and can be set-up on a credit or debit card, direct bank account withdrawal, or through your bank’s online bill pay. Your gift can be changed at any time. Every sustaining contributor we gain brings us closer to the goal of reducing the length of our on-air fundraisers. Win-win!
Why did I receive a donation request when I’ve already made my contribution?
The most likely answer is your donation and our notice crossed in the mail. If you don’t want to receive multiple mailings per year, or think you received a request in error, just let us know.
Why can’t I buy these items from All Classical at a regular retail price?
You can! A large selection of All Classical items are available for purchase in our online store at shop.allclassical.org. We also offer a limited selection of items as a thank-you for your donation and are meant to be a perk for contributing at a certain level.
How can I listen to All Classical Portland online?
You can listen to All Classical’s live stream online by clicking the “Listen” button found at the top of every page on allclassical.org. Doing so launches a pop-up web player that streams our live broadcast 24/7.
You can also access the stream through streaming media players: Windows Media Player, iTunes, WinAmp, or VLC. (Please note that you may have a default player setting on your computer that will override your own selection of how you’d like to listen to the stream. These default settings can be changed by accessing your operating system preferences or options).
Check out our Help web page to find the streaming player links and more information about online listening.
I missed my favorite program, can I listen to it online?
Yes! Click the “Listen” button found at the top of every page on allclassical.org. Doing so launches a pop-up web player. Click “Audio Archive” to access two weeks of our locally produced programs. New episodes are added the day after they air.
Do you have an app?
Yes! You can have full access to All Classical Portland when you’re on the go with our free app for iOS, Android, and Amazon devices. Check out our Mobile Apps web page for more information.
What is HD Radio and how do I use it?
HD radio is a relatively new technology that enables AM and FM radio stations to broadcast programs digitally. These digital broadcasts provide improved audio quality and reception to listeners. To hear an HD radio broadcast, you’ll need an HD Radio that is tuned to the station in your area that is sending an HD Radio broadcast. HD radios range from $50 to $500 and are available for purchase at most electronics retailers.
Why can’t I hear your station at my house but I can get it in my car?
Your car is moving which allows reception to self-select and improve as you weave through the very cluttered broadcast signal environment. Some strong stations elbow other stations out. So it is a proximity issue. Also, the Portland area has lots of tall trees and a rolling terrain which can make for inconsistent radio reception. If you have internet access we recommend listening via our website. More tips on improving radio reception can be found on the Radio Tuning Tips web page.
How many employees do you have? Do you need that many?
We currently have a staff of 23. As a media organization that broadcasts 24/7, we require a certain level of staffing to keep the station strong. Our vision for the future of All Classical is that of a lean, efficient organization, with a staff of no more than 25 full time employees. Many successful broadcast organizations that serve similar audiences employ a staff of over 400! We are able to make radio with far fewer because we value elegant, resourceful and cost-effective solutions, and never stop striving to improve this service through creativity and can-do spirit.
How do I volunteer at All Classical Portland?
You can find out more about volunteering at our Volunteer page.
How is All Classical different from Commercial Radio (and why do you say you are “noncommercial” but I hear businesses mentioned all the time)?
Commercial radio is for-profit and frequently broadcasts corporate-driven playlists and pre-recorded commercials. Not-for-profit radio is member-driven and community based. As a commercial free station we cannot broadcast qualitative or quantitative language, or call-to-action based announcements. When you hear businesses mentioned on our air, we are following strict FCC guidelines for duration and wording that complies with our not-for-profit status. The businesses that support All Classical do so precisely because we are a noncommercial, community-based, independent non-profit and our values resonate with theirs and their customers’.
I want to talk to the announcer who is on the air, how do I reach them?
The best way to get in touch is via email, which can be found on our Station Staff page. Phone calls are not accepted by announcers at any time during their air shift; they need to be able to focus on bringing listeners their A-game. You can call the station’s main line and ask to leave a voicemail for an announcer.
What is the relationship between Oregon Public Broadcasting (OPB) and All Classical Portland?
We are independent organizations and do not share any staff, programming or funding resources. All Classical Portland does not receive any monetary support from your contributions to OPB. That said, All Classical and OPB do cooperate and trade equipment occasionally, especially for our repeater stations.
Have more questions? Want to get involved with the station?
Send us an email, give us a call, or stop by during business hours. Visit the Contact page to get in touch!
Where exactly is your new location?
211 SE Caruthers, Suite 200 (second floor)
The Hampton Opera Center is located just south of OMSI, on the East bank of the river where the new Tilikum Crossing Transit Bridge lands. The Transit Center located next to our building is now open – Catch the Orange to All Classical Portland!
Portland Opera uses the 1st and 3rd floors; All Classical uses the 2nd floor. We’re excited to share the space with one of our Key Cultural Arts Partners!
Is parking available?
Yes, parking for employees, volunteers, and guests is available in the Hampton Opera Center parking lot spaces marked “All Classical.”
Do you need help with the move?
How was this project funded?
90% of the new facility’s budget was funded through the generous support of several of All Classical’s lead donors and foundations. We then asked our larger community to also contribute to this exciting project to secure All Classical’s future home for 20+ years. Funds raised for the ongoing operation of All Classical are not being tapped for this project.
All Classical seems to be growing into a much larger organization, requiring more and more funding. Where does this look like it will end?
In order to continue to provide the best classical music service in our constantly evolving media environment, the station must support our staff with a modest, modern facility that provides the resources needed to produce the best work as efficiently as possible. Our former facility was too small, poorly located and under-maintained; the rent reflected that. We managed with a less than ideal situation for as long as possible because we are committed to being the best possible stewards of our limited and precious resources. In order to maintain the first-rate staff and service All Classical is known and loved for, we had to upgrade our facility, and we were able to do so with your help. Our vision for the future of All Classical is that of a lean, efficient organization, with a staff of no more than 25 full time employees. Many successful broadcast organizations that serve similar audiences employ a staff of over 400! We are able to make radio with far fewer because we value elegant, resourceful and cost-effective solutions, and never stop striving to improve this service through creativity and can-do spirit.
Are All Classical and Portland Opera merging?
No. All Classical has moved to the Hampton Opera Center’s second floor as a long-term tenant. Our organizations will continue to operate with separate governing Boards, budgets and programs.
This arrangement helps both All Classical and the Opera by combining some operational aspects of our organization to achieve greater economies of scale, achieving healthy and creative workplace energy by sharing space with a like-minded Arts Partner, and expanding both organizations’ impact on our community by creating an arts hub on the East Side of Portland.